When you purchase a new PEUGEOT vehicle, you will receive a total of 5 years of warranty. This 5-year warranty or 150,000km (whichever comes first) consists of 3 years manufacturer warranty and an additional 2 years extended warranty which mirrors the coverage of the manufacturer warranty. In addition, customers can opt for an additional 2 years extended warranty, making it a total of 7 years or 200,000km, for a nominal fee depending on model purchased. Please contact your authorised dealer to find out the more details.

What is covered under both manufacturer and extended warranty is coverage for all major parts such as the engine, transmission, electrical and safety systems, and many more. To ensure your warranty is valid, customers will need to maintain their vehicle at authorized service centers.

 

Your new vehicle is covered by each of the PEUGEOT contractual warranties from the warranty start date entered in the "warranties certificate" in the maintenance record, for the period indicated (and mileage limit according to the country).

 

To be eligible for repairs carried out free of charge under PEUGEOT’s contractual warranties, all warranty-related repairs and all maintenance operations specified by PEUGEOT, in accordance with the prescribed servicing intervals, must be performed exclusively by a PEUGEOT authorised repairer. Failure to comply with the prescribed servicing intervals will render the warranty void.

 

The PEUGEOT contractual warranties are applicable for as long as your vehicle remains registered and driven in the countries of the territorial zone of the country in which the new vehicle was originally registered. If your vehicle is resold, its successive purchasers will benefit from the various PEUGEOT contractual warranties until their respective dates of expiry, provided that the conditions of application of these warranties have been fulfilled by you and each of them. For this reason, you undertake to inform your purchaser of the conditions of application of these warranties. 

 

CONTRACTUAL WARRANTY OF MANUFACTURING DEFECTS

 

What your contractual warranty covers:

 

Your PEUGEOT vehicle is warranted against manufacturing defects for a period of 3 years or 100,000km, whichever comes first, starting from the vehicle's registration date to the customer.

 

Other than the restrictions mentioned below, your vehicle's contractual warranty covers the repair or replacement, free of charge, of the parts recognised to be faulty by PEUGEOT or its representative, as well as the labour necessary to repair the vehicle. This operation may

be performed using either new parts, standard exchange parts or parts in direct warranty. Automatic gearboxes can be refurbished.

 

In addition, if your vehicle is immobilised because of a breakdown covered by the warranty, it is your responsibility to bring your vehicle to the nearest PEUGEOT authorized repairer.

 

Work carried out under the contractual warranty does not extend the warranty. In particular, the replacement of a part during work carried out under warranty does not extend the warranty of the part. The contractual warranty, which covers the replacement parts, expires on the date of expiry of your vehicle's warranty.

 

These provisions do not prevent the implementation of the legal guarantee.

 

Parts replaced under the contractual warranty become the property of PEUGEOT. 

 

What the contractual warranty does not cover: 

 

• maintenance and servicing operations necessary for the correct operation of your  vehicle, mentioned in the Warranty and Maintenance Record, the addition of additive and the replacement of the particle emission filter at the appropriate mileages and the replacement of consumable parts such as the oil, air, fuel or passenger compartment filters, 

• adjustments or resets (tracking, wheel balancing, front suspension, doors, etc.), 
• the replacement of parts that are subject to normal wear associated with the use of the vehicle, its mileage or its geographic or climatic environment, is not covered unless the wear is caused by a manufacturing fault. This concerns the following parts,  whereby the replacement relating to a manufacturing defect is accepted:

 

1. 12v ancillaries battery – 24 months
2.  brake pads – 6 months or 10,000km
3.  brake linings and brake discs– 6 months or 10,000km
4.  clutch friction plate, cover and release bearing– 60,000km, shock absorbers – 60,000km
5.  wiper blades – Not covered after the Warranty Start Date
6.  bulbs (except xenon and LED) – 6 months or 10,000km             

 

• vibration and noise linked with the operation of the vehicle, deterioration such as discolouration, alteration or distortion of parts due to normal ageing,
• damage caused by the use of fluids, parts or accessories which are not genuine or of equivalent quality, as well as the use of unsuitable or poor quality fuels and the use of any additional additive not recommended by PEUGEOT,
• damage caused by natural phenomena, hail, flooding, lightning, storms or other atmospheric hazards, as well as damage caused by accidents, fire or theft,
• the consequences of repairs, conversions or modifications which may have been carried out on your vehicle by companies which are not approved by the manufacturer, as well as the consequences of fitting accessories which are not approved by the latter,
• the tyres, which are guaranteed directly by their respective manufacturer. The PEUGEOT network will be able to assist you in approaching the latter,
• any other costs that are not specifically covered by this contractual warranty, in particular the costs incurred because of the vehicle being off the road, such as loss of enjoyment or use, etc. 

 

What is required to benefit fully from the contractual warranty?

 

Present your vehicle's up-to-date "Maintenance Record", including the warranty certificate in particular, duly completed by the dealership which sold the vehicle. 

 

Have the vehicle maintained and serviced in strict conformity with PEUGEOT's instructions and must be able to provide proof of this (maintenance records, invoices, etc.).

 

On detection of a defect, your vehicle should be taken for repair to a PEUGEOT authorised repairer during normal opening hours. The aim of this measure is to maintain your safety and that of your passengers, as well as preventing the defect experienced becoming worse, which could lead to the need for more extensive repairs than were originally required. Consequently, the contractual warranty does not cover a defect and its consequences where you have not taken action as soon as the said defect was detected.

 

You are also obliged to respond to any invitation from PEUGEOT authorised repairer to have a correction of your vehicle carried out immediately. 

 

Non-compliance with these rules would render you responsible for any consequences, direct or indirect, that might arise concerning the correct operation of your vehicle. 

 

The contractual warranty will not be valid in the following cases:

 

• If modifications or adaptations have been carried out on your vehicle which are neither provided for nor authorised by PEUGEOT or which have been carried out without complying with the technical instructions defined by the latter,
• The defect is due to negligence on the part of the user or failure to observe instructions shown in the handbook or maintenance record,
• If your vehicle has been used in abnormal circumstances or in competition or if it has been overloaded, even for a short time,
• if your vehicle's odometer has been modified or its actual mileage cannot be established
• with certainty. (If the odometer is replaced, the "odometer replacement form" in the "Warranty and Maintenance Record" must be completed by an authorised repairer of PEUGEOT). 

 

CONTRACTUAL WARRANTY FOR COMPONENTS OF THE HYBRID AND ELECTRIC VEHICLES DRIVE TRAIN 

 

Some of the components of the drive train have a specific warranty duration and/or mileage

• Traction battery and its control unit (ECU)
• Electric motor,
• Electric/Hybrid control unit (ECU),
• High voltage cables.
• Reduction gear
• Inverter
• Converter
• On-board charger 

 

New generation of electric vehicles delivered from 2022 offer an eight-year, one hundred sixty thousand km mileage, fully transferable traction battery warranty, covering performance to 70% of original battery capacity.

 

In order to benefit from this special warranty, the general conditions of the contractual warranty indicated on the previous pages must be complied with in full (maintenance records, exclusions of certain conditions of use, etc.). 

 

PAINTWORK CONTRACTUAL WARRANTY

 

In addition to the contractual warranty, PEUGEOT guarantees your vehicle against any defects in the original paint and lacquer on the bodywork, for the duration of 3 years or 100,000km, whichever comes first from the registration date of the vehicle to the customer.

 

What the paintwork contractual warranty covers 

The paintwork contractual warranty covers the complete or partial refinishing of the paint or lacquer, necessary to rectify a defect recognised by PEUGEOT or its representative. 

 

This warranty applies subject to the express condition that your vehicle has always been maintained in accordance with the schedule defined by PEUGEOT and that the repair of any damage has been carried out in strict compliance with the manufacturer's standards.

In order to continue to benefit from the PEUGEOT paintwork warranty, you are obliged to have damage due to external causes repaired within two months after its discovery, at your own expense.

 

What the paintwork contractual warranty does not cover: 

• Damage to body paintwork or lacquer caused by the environment, such as atmospheric, chemical, animal or vegetable residues, sand, salt, projections of gravel or natural phenomena (e.g. hailstones, floods) and other external factors (whether or not the result of an accident),

• Damage caused by negligence on the part of the user, late presentation of the fault to be remedied or failure to observe the manufacturer's recommendations,

• Damage resulting from events not covered by the contractual warranty
• The consequences of repairs, conversions or modifications carried out by firms not approved by the manufacturer 

 

ANTI-PERFORATION CONTRACTUAL WARRANTY

 

PEUGEOT guarantees your vehicle against perforation (corrosion from the inside towards the outside of the bodywork). The Anti-perforation warranty has a specific duration of: 

• - 12 years without any mileage limit in the case of a private vehicle

 

What the anti-perforation contractual warranty covers

The anti-perforation contractual warranty covers the repair or replacement of components acknowledged faulty by PEUGEOT or its representative, on which a perforation due to corrosion appears.

 

This Warranty is applicable subject to the express condition that the vehicle has at all times been repaired in strict accordance with the manufacturer's standards and that the customer has had carried out in good time 

• Routine servicing referred to in the "Maintenance Record",
• The anti-perforation contractual warranty inspections presented below,
• Work to repair damage to the vehicle, if any. 

During these inspections, after washing the vehicle thoroughly if necessary, the repairer will check its condition, determine whether any repairs are required, and carry out those that may be covered by the PEUGEOT anti-perforation contractual warranty.

 

Deterioration due to external causes liable to provoke corrosion will be pointed out and noted on the pages of the maintenance record provided for this purpose. 

 

Any repairs to the bodywork (following an accident, damage, etc.) must always be followed by an inspection to be carried out under the same conditions. 

 

You are required to have damage due to external causes repaired in compliance with the standards established by PEUGEOT within two months following the inspections, at your own expense. This repair will be recorded in the maintenance record specifying the company

name of the repairer, the date of the repair, the mileage of the vehicle and the invoice number for the work.

 

Presentation of this maintenance record, duly completed at the periodic inspections, will be required for any claim under the PEUGEOT anti-perforation contractual warranty. 

 

What the anti-perforation warranty does not cover:

• damage due to negligence on the part of the user or failure to observe the manufacturer's recommendations,
• damage resulting from events not covered by the contractual warranty,
• the consequences of the destruction of anti-perforation protection products by an additional treatment not specified in the maintenance plan,
• the consequences of repairs, conversions or modifications carried out by firms not approved by the manufacturer,
• corrosion resulting from the fitting of accessories not approved by the manufacturer and / or installed contrary to the latter's instructions,
• bodywork conversions carried out on the vehicle, as well as tippers and loading platforms in the case of a commercial vehicle,
• wheels and mechanical components that are not an integral part of the bodywork

 

For any additional information regarding contractual warranties, or to find out the different duration of warranties for your vehicle, do not hesitate to contact your authorised PEUGEOT repairer. 

 

The LANDTREK comes with 5 years warranty or 150,000km, whichever comes first. The new 5-year warranty can be extended with an optional 2-year coverage, providing comprehensive protection for up to 7 years or 200,000km, whichever comes first. Please contact your authorised dealer to find out the more details.

Customers will still have the flexibility to extend the warranty within the first 90 days at a special price or before the last 90 days of before the 3rd year warranty end date. Please contact your authorized dealer for more details.

 

EXTENDED WARRANTY

 

WHAT IS COVERED

This Warranty covers all of the parts listed for mechanical breakdown and the associated labour, up to the limit specified on the Warranty schedule, but subject to any lower limits applicable to a particular part.

 

CLAIMS PROCEDURE

Should you intend to make a claim under your contract the following procedure should be followed:

• Determine the exact cause of breakdown
• Contact your Peugeot dealer

 

SERVICING

The vehicle must be serviced in line with the manufacturer’s recommended schedule at a Peugeot approved service centre. All Parts must be manufacturer approved including oil and consumables.

 

WHAT IS COVERED?

ALL MECHANICAL AND ELECTRICAL COMPONENTS THAT WERE MANUFACTURER’S ORIGINAL FITMENT, FOR MECHANICAL FAILURE.

 

ENGINE:

Rocker Assembly,Hydraulic Followers,Inlet and Exhaust Valves,Valves, Springs and Guides,Cylinder Head,Cylinder Head Gasket,Camshaft and Followers,Timing Gears and Chains,Oil Pump, Pistons and Rings,Cylinder Bores,Con Rods,Gudgeon Pins,Crankshaft,Inlet Manifold,Flywheel,Turbo

 

ENGINE MANAGEMENT:

Engine Electronic Control Unit Only

 

STEERING:

Steering Rack,Steering Box,PAS Pump,Electronic Power Steering

 

FRONT AND REAR BRAKES:

Brake Master Cylinder,Brake Servo,Anti Locking Brake System-ABS,

ABS Modulator, Wheel Speed Sensors

 

ENGINE COOLING SYSTEM:

Water Pump,Engine Cooling Fan,Thermostat,Radiator,Engine Oil Cooler and Heater Matrix,Coolant Temperature Sensor

 

FUEL SYSTEM:

Mechanical or Electrical Fuel Pumps,Tank Sender Unit,Airflow Meter,

NOX Sensor,Injectors,Oxygen Sensor,Map Sensor

 

TRANSMISSION / DRIVETRAIN:

Drive Shafts,Universal Joints and Couplings,Suspension,Half Shafts,Manual Gearbox,Automatic Gearbox,Torque Converter,Differential

 

SUSPENSION:

Wheel Bearings,Coil Springs,Active Suspension

 

ELECTRICAL SYSTEM:

Starter Motor and Stop/Start Technology,

Alternator,

Electric Window Motors and Switches,

Sunroof Motor and Switch,Convertible Roof Motors, Switch and Sensors,

Front and Rear Windscreen Wiper Motors and Washer Motors,

Heater Fan Motor,

Multi-function Stalk Switch,

Horn,

Ignition Coils,

 

ADDITIONAL ITEMS COVERED:

Air-Conditioning systems

 

COMPONENTS NOT COVERED BY THIS WARRANTY

• Software updates
• Electric Vehicle batteries
• The vehicle having been damaged by corrosion, neglect, accident, fire, improper use or having been used for competition purposes
• The vehicle having been modified or altered from manufacturer original specification
• The use of non-manufacturer approved parts
• Gradual deterioration of performance of a component in line with age and mileage of the vehicle or deterioration caused by local climatic conditions (Water & heat damage) will be classed as ‘Wear and Tear’ and excluded from the warranty

 

• Manufacturer known defects or recalls
• Minor fluid leaks, odours, external oil leaks, worn or perished seals (over 200,000kms)
• Blocked, porous or seized components – including seized brake calipers and caliper motors
• Carbonised, pitted, burnt or sticking components.
• Components which have failed as a result of

 

This Warranty covers components against mechanical or electrical failure due to sudden and unexpected circumstances. The replacement of oil filters, lubricants, antifreeze and fiuids are included provided the replacement is necessitated by the failure of a covered component.

Please note: Timing belts should be changed in accordance with the manufacturer's recommended intervals.

Please note: Where a failure has been confirmed on a diagnostic machine, a computer printout detailing the fault codes should be submitted as supporting evidence - along with the claims invoice from the Authorised Dealer.

Paint: - The painting of parts replaced under warranty will not be covered. Those components covered are covered against mechanical breakdown. The replacement of oil filters, lubricants, antifreeze and fluids is included provided the replacement is necessitated by the failure of a warranted component and the vehicle is not within 1,000 km of its next due service.

 

EXCLUSIONS

1. Any repairs undertaken without the prior authorisation of the Company.

2. Defects caused by accidental damage, misuse or neglect.

3. Any defect resulting from improper repair, or by fitting of replacement parts, experimental units or modifications other than those approved by the vehicle manufacturer.

4. Any defect created by the failure of a noncovered component

5. Any defect in existence prior to the commencement of this Warranty, or occurring during the manufacturer’s own Warranty period.

6. Items subject to recall by the manufacturer for repair or replacement.

7. Normal service parts such as Oils, Filters, Spark Plugs, Drive Belts, Coolant and Additives, Bulbs, Frictional Material etc.

8. Re-gas of AC unit not covered

9. Improvement or Betterment to any part or unit, failure of any unit that is the result of gradual deterioration consistent with the vehicles age and mileage.

10. Any repairs, should it be discovered that the odometer has been disconnected or tampered with.

11. Any claims resulting from manufacturing defect or faulty design.

12. Any consequence whether direct or indirect of war, invasion, act of foreign enemy hostilities (whether war be declared or not), civil war,

rebellion, revolution, insurrection or military or usurped power.

13. Loss directly or indirectly caused by, contributed to by, or arising from any nuclear fuel or from any nuclear waste from the combustion of nuclear fuel.

14. Loss, destruction or damage directly occasioned by pressure waves, caused by aircraft or other aerial devices traveling at sonic or supersonic

speeds.

 

TERMS AND CONDITIONS

1. The Warranty is applicable to the vehicle as identified in the Warranty form. The warranty does not apply to vehicles used in any sort of competitions or racing or which are used for hire or gain.

2. Cover applies within the Asia Pacific Region.

3. The Company’s Obligation under this Warranty will be binding for the period denoted on the Warranty commencing validity at the date of sale of the vehicle or on expiry of any remaining portion of the manufacturer’s Warranty.

4. The Company shall be under no obligation under this Warranty unless the vehicle has been serviced in accordance with the manufacturer’s recommended service schedule. There is a maximum allowance of 3000km and/or 60 days, on either side of the date/mileage stipulated for the various service recommendations.

5. Authority to dismantle any part or parts to investigate the cause of breakdown must be given by the Vehicle Owner. On approval of the claim this cost will be treated as part of the claim, subject to the Warranty’s maximum liability, however if after investigation it is found that the claim is rejected, the company has no liability on the claim and the cost of the investigation must be born by the Warranty Holder.

6. The Company reserves the right to subject the vehicle and/or damaged parts to expert assessment and the decision of the appointed assessor shall be final and binding on both parties.

7. All repair costs for authorised claims should be in accordance with the manufacturer’s recommendations for the part costs and labour times.

8. The administrator reserves the right to replace or repair parts by the most cost effective and efficient means possible and each claim will be dealt with on a claim by claim basis.

9. The Vehicle Owner cannot cancel this contract.

10. The Company shall be released from all liabilities and obligation under this Warranty, if terms & conditions of the Warranty are not complied with.

11. Servicing requirements are as per manufacturer recommendations for each vehicle and are regional specific. The appropriate stamp in the service book should be completed and copies of relevant service invoices may be required in the event of a claim. We allow 3000km and/or 60 days, either side of the stipulated mileage or time permitted.

12. Photo evidence of a failed part may be required to validate a claim

13. This extended warranty is available for purchase to all customers vehicles that are still within the OEM warranty period and it must be purchased 3 months before the expiry of the OEM warranty duration and within the OEM kilometres mileage with proof of service record at Authorized service centres.

14. Air conditioning and climate control systems. Please note that these items will be covered up to a maximum of 50% including VAT, of your repair request limit up to a maximum of £1000.

 

Yes, if you purchased your vehicle with the previous distributor, your warranty is carried over and will be honored by Stellantis Malaysia. This warranty coverage will follow the manufacturer's warranty as per the guidelines however the roadside assistance provider may vary. To learn more, you can inquire with your preferred authorized dealers or call our one-stop center at 1800-18-7852 to find out more. 

If you unsure of your warranty status, you may check with your preferred authorised service center or call our one-stop call center at 1800-18-7852 to inquire

Yes, your vehicle's warranty will cover all electrical items according to the manufacturer and extended warranty guidelines. You may inquire with your preferred authorised service center to find out more about your warranty coverage for added peace of mind. 

Stellantis Malaysia has worked with our authorized dealership to ensure a comprehensive mobility solution plan is available for customers who face longer waiting period for parts. This is subject to availability and conditions and can be discussed at your preferred service center. 

 

With our mobility solution, customers will receive a courtesy car from the dealers. Should a courtesy car not be available, our dealers will rent and bear the cost of a rental car for the customer. This is only applicable to vehicles that are unable to drive known as vehicle off-road which means the vehicle is unable to be driven due to safety, drivability, and major inconvenience reasons to customers. This is evaluated on a case-to-case basis. 

Should you need to leave your vehicle at our service center over a longer period, rest assured that your vehicle will be safe as our all our dealerships has safety and security precautions in place through 24-hour security guards, CCTV surveillance as well as a locked compound after working hours. 

We are in continuous transition with the previous distributor to ensure a smooth handover. Trust that this is an ongoing process, and we will endeavor to obtain all service records from the previous distributor. Customers are also advised to check with their current dealership that has been servicing their vehicle to ensure their records and particulars and up to date.

Unfortunately, Stellantis Malaysia will not bear the cost of your loan however we do have courtesy cars and other mobility solutions to offer. Do discuss with your preferred authorized service center to find out more. This is subject to availability and conditions. 

For regular scheduled service maintenance, the average duration is up to 2.5 hours, however this is dependent on the complexity of the repair and if any parts change is needed. Your service advisor will be able to advise you on the duration and vehicle readiness. 

When an owner sends in their vehicle for a routine schedule service, the Service Manager would update them on the estimated completion time. However, if additional repair or replacement work is needed, the Service Manager will call to update the customer to seek for approval before proceeding, this may require more time depending on complexity and parts availability. Once the routine service or repair works have been completed and the owner has collected their vehicle, the Service Manager will be in touch 48 hours later to follow up and ensure the customer is not facing any issues. 

You may call your preferred authorized dealership or our one-stop call center at 1800-18-7852 to inquire. Once the appointment is made, your preferred authorised service centre Service Manager will be in touch to confirm your details. 

Our authorized service centre does not provide this service, however, we take all customer feedback and suggestions seriously and will update our owners should this service be offered in the future. Do stay tuned. 

To view the full list of authorized PEUGEOT dealers, you may browse the dealer location on our website (www.peugeot.com.my) or call our one-stop call center at 1800-18-7852 to inquire.

You may call your preferred authorized dealership or our one-stop call center at 1800-18-7852 to inquire. Once the appointment is made, your preferred authorised service centre Service Manager will be in touch to confirm your details. 

Our one-stop call centre operates from Monday to Sunday, 8:45am to 5:45pm for general inquiries and operates 24/7 for all roadside assistance and emergencies. Customers can contact 1800-18-STLA (7852) (Toll-Free number) or email customersupport.my@stellantis.com

The 24/7 roadside assistance can assist in emergencies such as vehicle breakdowns, minor and major accidents, vehicles out of fuel, battery issues, tire punctures, and towing services with unlimited mileage. This roadside assistance is free as long as the vehicle is insured and covered under an active comprehensive insurance policy. This emergency roadside assistance is applicable for all PEUGEOT, DS, and Citroen vehicles in Malaysia. Customers can call 1800-18-7852 if faced with such emergencies. 

The one-stop call centre can cater to existing owners that have general inquiries, sales and aftersales queries, general feedback, and 24-hour roadside assistance. We also cater to non-PEUGEOT owners calling for general inquiries relating to sales or aftersales. For general inquiries, the call center operates from Monday to Sunday, 8:45 am to 5:45 pm while the roadside assistance is available 24/7. Customers can contact 1800-18-7852 or email customersupport.my@stellantis.com. 

The one-stop call center is open to the public who have general inquiries as well as existing and new PEUGEOT, DS, and Citroen customers who have aftersales queries or require roadside assistance, regardless of their vehicle warranty condition.